Shipping & Delivery Policy
Last updated: 20 September 2026
This Shipping & Delivery Policy explains where Home Daddy VR currently ships, our estimated delivery times, shipping charges and what happens if an order is delayed or experiences a delivery problem.
This policy applies to physical products purchased directly through HomeDaddyVR.com.
1. Countries Covered by Our Shipping and Delivery Policy
Home Daddy VR currently offers delivery to:
Japan
United States
Canada
Australia
New Zealand
Singapore
We do not currently offer delivery to the United Kingdom or other countries outside the destinations listed above.
Available shipping destinations may change in the future.
2. Standard Shipping Times
Our current estimated Standard Shipping delivery times are:
Japan: 6–12 days
United States: 8–13 days
Canada: 7–16 days
Australia: 7–15 days
New Zealand: 7–14 days
Singapore: 6–12 days
Delivery times are calculated from the processing of your order and are estimates based on the shipping services currently available for each destination.
Actual delivery can occasionally take longer because of carrier delays, customs processing, severe weather, public holidays, local delivery conditions or other circumstances outside our reasonable control.
3. Shipping Charges
Standard Shipping is currently free for orders delivered to the countries listed in Section 1.
The shipping charge shown to the customer at checkout is therefore currently:
Standard Shipping: Free
Home Daddy VR may change its shipping rates in the future. Any applicable shipping charge will be clearly displayed before an order is completed.
4. Order Processing and Fulfilment
After an order is successfully placed and payment has been authorised, the order is sent for processing and fulfilment.
Home Daddy VR works with third-party suppliers and fulfilment partners to supply and deliver physical products.
Different products can be stocked or fulfilled from different locations.
For this reason, products included in the same order may sometimes be processed or delivered separately.
5. Split Shipments
If an order contains more than one product, the items may arrive in separate packages or on different days.
Receiving only part of an order does not necessarily mean that other items are missing.
Where separate tracking information is available, it may be provided for individual shipments.
6. Tracking Information
Where tracking is available, shipping or tracking information will normally be provided after the order has been dispatched.
Tracking updates are supplied by the relevant carrier or fulfilment partner.
There can occasionally be a delay between dispatch and the first tracking update appearing in the carrier’s system.
7. International Customs, Import Duties and Taxes
Orders shipped internationally may be subject to customs procedures in the destination country.
Depending on the destination and applicable local rules, import duties, customs fees, taxes or similar government charges may apply.
Unless Home Daddy VR specifically states at checkout or on the relevant product page that such charges are included, these charges are not included in the product price or Home Daddy VR’s free Standard Shipping offer.
Any charges imposed directly by customs authorities, tax authorities or other government agencies are governed by the rules of the destination country.
Customers should check the applicable import requirements in their country if they are unsure whether additional charges may apply.
Nothing in this section removes any responsibility that Home Daddy VR is legally required to accept.
8. Customs Delays
International shipments can be delayed while being processed by customs or other authorities.
Customs processing times are outside Home Daddy VR’s direct control and are not included as a guaranteed part of our delivery service.
If an order appears to be delayed significantly, please contact us and we will help investigate the shipment where possible.
9. Delivery Addresses
Customers are responsible for entering a complete and accurate delivery address during checkout.
Please check your address carefully before completing your purchase.
If you notice an address error after placing an order, contact Home Daddy VR as soon as possible.
Once an order has entered fulfilment or has been dispatched, we cannot guarantee that the delivery address can be changed.
Home Daddy VR cannot guarantee successful delivery where incorrect or incomplete delivery information has been supplied.
10. Failed, Refused or Unclaimed Deliveries
If a carrier is unable to complete delivery, the package may be held for collection, returned to a local facility or returned to the sender or fulfilment partner.
Customers are responsible for following reasonable carrier instructions regarding delivery or collection.
If an order is returned because it was refused, was not collected or could not be delivered because incorrect information was provided, please contact us.
Any refund or reshipment will be handled according to the circumstances of the order, our Returns & Refunds Policy and applicable consumer law.
11. Lost or Significantly Delayed Orders
If your order has not arrived within the expected delivery period, please first check any tracking information provided.
If the shipment appears to be lost or significantly delayed, contact Home Daddy VR with your order number.
We will review the available tracking information and, where necessary, contact the relevant supplier, fulfilment partner or carrier.
Where an order is confirmed as lost, we will provide an appropriate replacement, refund or other resolution as applicable.
​If we cannot ship an order within a timeframe represented at the time of purchase, we will provide any delay notice, cancellation option or refund required by applicable law.
12. Damaged or Incorrect Deliveries
If an item arrives damaged, faulty or different from the product ordered, please contact Home Daddy VR as soon as possible.
Do not return an item without contacting us first because return locations can differ depending on the product and fulfilment partner.
Damaged, faulty and incorrect products are handled under our Returns & Refunds Policy.
13. Changes to Shipping Availability
Home Daddy VR may add or remove shipping destinations or update delivery services, delivery estimates and shipping rates as our store develops.
The shipping options available during checkout will reflect the destinations and services currently offered.
Any changes will not alter shipping arrangements already agreed for an accepted order unless necessary and permitted by applicable law.
14. Contact Us
If you have a question about shipping, delivery or an existing order, contact:
Home Daddy VR
Email: HomeDaddyVR@gmail.com
Website: HomeDaddyVR.com